Navy Striped Mule

Shipping & Returns

You are welcome to open and inspect your package while the courier is present.


Domestic Shipping (Egypt)

Cairo & Giza: 80 EGP · Alexandria: 95 EGP · All other governorates: 120 EGP

Free shipping on all orders of 4,000 EGP or more.

Orders arrive within [2–7] business days.


Exchanges & Returns (within 30 days of delivery)

Exchange or refund fee: equal to the standard shipping fee for your area
(80 EGP Cairo & Giza · 95 EGP Alexandria · 120 EGP other governorates)

Delivery fees are non-refundable.

• All items must be returned in their original condition as received,
with the original label still attached.

• Requests made after 30 days of delivery cannot be accepted.


How to Request an Exchange or Refund

1. Contact us through one of these channels:

Facebook: facebook.com/Bypavo
Instagram: instagram.com/bypavo
Phone or WhatsApp: +20 122 210 2650

2. Provide your order number and a photo of the product you received.

Office hours are 10 AM – 5 PM on weekdays. All requests are answered
within one working day.

To avoid duplicate requests and miscommunication, please use only one
of the channels above.